HAVE ANY QUESTIONS, CONCERNS, OR BUSINESS INQUIRIES?
Please begin by visiting our Help Center for answers to FAQs.
If your question, concern, or inquiry remains unanswered, please submit our Contact Form for assistance with the following subjects:
Order Status Requests
Order Return Requests
Cancel Order Requests
Product Exchange Requests
Billing or Refund Issues
Update Shipping Address
Issues with your Tracking Number
Can't Locate Order Number
Wholesale Partnership Inquiry
General Partnership Inquiry
A HoloGear representative will reply via email as soon as possible or within 2-5 business days, depending on the volume of incoming support requests.
At this time, we are not able to offer customer phone support, but if there's a seriously urgent issue or you'd just like to schedule a meeting, please include your phone number in the Message section of our contact form.
Important: Submit only ONE Contact Form per subject/issue for the fastest response time.
Thank you, the HoloGear team genuinely looks forward to assisting you shortly!
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